GreenEdge AI provides a monthly allowance of AI-powered replies (including texts, emails, and chat) with each subscription plan. This allowance is intended to support routine business communications for typical usage volumes relevant to your plan tier.
To ensure fair and consistent access for all customers, usage that regularly and significantly exceeds the included monthly credits may be subject to review. In these cases, GreenEdge AI will contact the account owner to discuss custom solutions, plan adjustments, or additional credit purchases based on your business needs.
Abuse, automated non-business messaging, or activities intended to circumvent normal usage limits is not permitted. The aim of this policy is to maintain optimal system performance and service quality for all users.
If you anticipate high-volume requirements or have unique use cases, please contact our team to discuss tailored options that best fit your operations.
Each GreenEdge AI plan includes a monthly allowance of AI-powered replies (texts, calls, and chat):
Regularly exceeding your plan limit? Contact us for custom solutions.
An AI reply is any automated response generated by our system to communicate with your customers, including:
System notifications, calendar invites, and internal team alerts do not count toward your monthly limit.
You’ll receive an email notification alerting you that you’re approaching your monthly limit.
To ensure quality service for all customers, the following activities are prohibited:
Violation of these terms may result in account suspension or termination.
For questions about your usage or to discuss custom solutions:
This policy may be updated periodically. Customers will be notified of any material changes 30 days in advance.
Effective Date: November 1, 2024